What A Medical Office Administration Education Can Do for Your Career


Are you an organized individual with leadership skills and a team player? If so, I may have an ideal career path for you that may be rewarding and successful! Explore your career options and consider entering the healthcare industry as a Medical Office Administrator or MOA.

As an MOA, you interact with patients daily and help people in need. A medical office administrator is a delightful career option. After all, you are the face of the medical industry because you are the first-person people get to see when they enter a medical office.

The nurses and doctors depend on the administrative support provided by medical office administrators. Because they are operators of the medical industry/business, they are indispensable to the medical field. You will need to obtain a medical office administration certificate to enter this heroic position. Obtaining a diploma requires enrolling in a medical office administration education program and completing the program requirements.

So, continue reading to learn how to complete a medical office administrative assistant program and the daily duties of a medical office administrator.


Take the first step in your career journey today!


What is Medical Office Administration, and what do they do?

Medical office administration encompasses management and supportive roles in the medical industry. MOA’s are qualified professionals who keep medical operations moving efficiently by providing administrative services in a medical office setting.

“Medical secretaries and administrative assistants transcribe dictation and prepare reports or articles for physicians or medical scientists. Medical secretaries and administrative assistants need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.¹”

Medical office administration job duties can include scheduling appointments, checking in patients, processing insurance claims or patient invoices, compiling reports, handling records, and billing.

Medical office administrators can choose their work environment once they complete a medical office administration program; they can work either in a clinic, hospital, or private practice. Career opportunities might depend on the skills that an employee possesses. As medical office administration requires specialized skills and knowledge, it is best to take a hands-on program taught by experts to learn how to acquire these skills.


What Makes a Good Medical Secretary?

A medical office administrator serves as a medical secretary. A good secretary shall have technical skills and transferable skills; these skills can be learned in a medical office administration program. To succeed in this job, you need to complete some of the job duties listed above.

Technical skills a medical office administrator shall exhibit are:

  • Data entry
  • How to file Insurance Claims
  • Customer service
  • Medical terminology
  • Customer billing
  • Scheduling

Transferrable skills you should have while working in this industry are:

  • Multitasking
  • Typing
  • Effective Communication
  • Organization
  • Computer literacy

These skills are essential because a medical office administrator needs to connect to people either in person or electronically. They are responsible for communicating patient needs and doctors’ orders; they oversee much information. All medical office administration duties need to be accurate, held with integrity, and attentiveness.


Medical Office Administration Program Courses / Training

Medical Office Administration training is designed to prepare students to pursue an administrative career in a healthcare setting. During this training, prospects are introduced to a variety of topics. A medical office administration program shall have courses that align with a medical office administrators’ day. When researching good medical office administration programs, make sure some of these classes are offered, such as:

  • Computer Fundamentals
  • Medical Office Management and Professional in the Medical Office
  • Law and Ethics in Healthcare
  • Introduction to Medical Terminology
  • Billing and Coding Procedures
  • Electronic health records
  • The capstone course integrates business communications, office management, law and ethics, billing and collections, and day-to-day office administrative procedures.
  • And more!

The courses listed above exemplify a relevant curriculum in a medical office administration program with practical experience. You want to join a school that will provide you with the opportunity to gain valuable on-the-job experience in a medical setting.


How do I become certified as a Medical Office Administrator?

To become certified, you need to enroll in a medical office administration program. The program can take 1-2 years, depending on your certificate or degree. An online medical administration program can get you in the door to enter the medical industry.

Once all courses are completed, it’s time to become a licensed medical office administrator. Medical office administrator certification protocols vary from state to state. Also, ensure that the medical office administration program you enroll in is accredited and that the educational program prepares you for the exam and licensure.


Start Training: Enroll in Blue Cliff College’s Medical Office Online Administration Program

If you have been searching for a “medical office administration program near me,” consider Blue Cliff College! Now you have an idea of what you can learn in a medical office administration program, it is time to enroll in one.

As part of the online-only program offered by Blue Cliff College, students are able to complete their medical office administration program from the comfort of their own homes. Take action and contact us today to learn more about obtaining your certificate to complete the program. Prepare for your future to become a medical office administrator!


Learn more about Medical Office Administrator at Blue Cliff College!



  1. https://www.bls.gov/ooh/office-and-administrative-support/secretaries-and-administrative-assistants.htm#tab-2

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