What role does a Medical Office Assistant play in a healthcare setting?


If you are detail-oriented, enjoy working with people and have been thinking pursuing a career in healthcare that doesn’t’ involve blood, needles or checking vital signs, it may be time for you to consider training for an administrative healthcare career as a Medical Office Assistant.

According to the US Department of Labor, Bureau of Labor Statistics, healthcare occupations are projected to grow 16% from 2020 to 2030, which is much faster than the average for all occupations, adding about 2.6 million new jobs¹. While most people think of front line patient care when they think of healthcare jobs, such as physicians or nurses, there are a lot of other employment opportunities available within the healthcare field. A Medical Office Assistant is one important aspect of keeping a healthcare facility running smoothly while still helping patients. If this sounds like something that appeals to you, read on to learn more about what a Medical Office Assistant career is all about.


Take the first step in your career journey today!


What is a Medical Office Assistant?

In most cases, the Medical Office Assistant is responsible for the front desk operations of a medical office. When anyone walks into any type of medical office, this is the first person who greets them and directs them to their next step, prior to seeing their healthcare provider. Medical Office Assistants can be found working in a variety of locations such as doctors’ offices, clinics, and hospitals. A day in the life of a Medical Office Assistant can include answering the phones, pulling patients’ charts, and other administrative tasks. A career as a Medical Office Assistant could fit you nicely, if you’re organized and enjoy working with people!


What do Medical Office Assistants do?

The Medical Office Assistant wears many hat and is responsible for most administrative and customer care duties within a medical office. A significant part of their role is working with patients and may include scheduling and confirming patient appointments, confirming patient insurance coverage, and updating patient charts. Medical Office Assistants tend to perform other administrative tasks such as answering calls, responding to patient requests, and maintaining and ordering office supplies. Some Medical Office Assistants may perform billing duties as well.


Get Started Today with the Medical Office Assistant Online Program at Blue Cliff College!

The Medical Office Administration online-only diploma program at Blue Cliff College provides students with the chance to learn the skills needed to succeed in today’s medical office environment. Students in the Medical Office Administration program are exposed to the skills and knowledge needed to understand the demands of a medical office environment. Our online classes at Blue Cliff College are immersive, fun, and interactive.
Students enrolled in this program will be exposed to various Medical Office Administration Online Classes as part of their training. Some of these classes include Medical Administrative Procedures, Medical Office Management, Billing and Collection Procedures, and more!

So if you have been thinking about a career change, don’t let tomorrow pass you by without checking out Blue Cliff College’s Medical Office Administration program. It is a great way to train for a new and fulfilling career as a Medical Office Assistant. Contact Blue Cliff College today!


Take the first step in your career journey today!



  1. “Healthcare Occupations : Occupational Outlook Handbook.” U.S. Bureau of Labor Statistics, U.S. Bureau of Labor Statistics, November 4. 2021, www.bls.gov/ooh/healthcare/home.htm


Get Started Today!

Got Questions?

Recent Posts